Do I need a referral from my doctor?
No - you do not require a referral from your doctor to receive physiotherapy or to receive a health fund rebate. However, if you have a treating doctor we are happy to keep them informed about your progress and liaise with them as necessary.
What areas do you service for home visits?
Please see our current list of suburbs serviced here.
How do I pay for my visit?
Payment is required at the time of your appointment. We accept cash, debit and credit cards (VISA, Mastercard). We have a mobile EFTPOS machine available for home visits.
Can I claim a health fund rebates?
We are approved by most private health funds and rebates may be applicable depending on your level of cover, please check with your private health fund for more information. We do not currently have HICAPS, but if eligible you will be able to claim a rebate with your receipt.
Can I claim a Medicare rebate?
Physiotherapy sessions are not generally able to be claimed back on Medicare. However patients with a chronic medical condition being managed by their GP (under a GP Management Plan or "EPC") may be eligible to receive Medicare rebates for up to 5 physiotherapy appointments per year. In this case, you will need to pay the full fee upfront at the time of your appointment and then claim your rebate from Medicare (approximately $52.95).
What are the fees for clinic visits?
Continence & Pelvic Floor
Initial Consultation (55mins)…………………. $150
Standard Follow-up Consultation (40mins)… $110
Short Follow-up Consultation (30mins)……….$90
Musculoskeletal (Pre & Postnatal, Breast conditions, Paediatrics)
Initial Consultation (55mins)……………………$120
Standard Follow-up Consultation (40mins)… .$95
Short Follow-up Consultation (30mins)……….$80
What are the fees for home visits?
Home visits are an additional $20.
What is the cancellation policy?
If you need to reschedule or cancel your appointment, please contact us at least 24 hours prior to advise us. We may charge a cancellation fee of $50.00 if your appointment is cancelled with less than 24 hours notice, or the full appointment cost if you fail to attend your appointment/are not present when we arrive for your appointment.